Contact Us
We take our customer care very seriously. While our goal is to make our products and website easy to understand and navigate, we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you. You can also print a handy Contact Page by clicking here.
- Online Video Training
- Live Chat/Support
- E-mail Options
- Telephone
- Fax
- U.S. Postal Mail (for sending new or updated forms)
- Online video demonstration of The Dealership Tracker™ and the Menu Selling System
- Signup for Online Backup that is free with your subscription to The Dealership Tracker™
- Check your Internet speed
- Connect to Alternate Web Support
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Live Support
For instant, real-time live assistance from a customer support engineer (CSE) just click on the Live Support icon in the top right part of your screen. NOTE: If it doesn't say "Online" it means all CSE's are unavailable at this time but you can still click on the "Offline" button and send a message and we will return that ASAP.
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E-Mail Contact Options
All email correspondence is completely confidential. Supreme Software customers may also use our toll free telephone support center to contact a service representative during regular business hours.
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To access The Dealership Tracker™ Training Series simply click on the Copyright button on the Main Menu of The Dealership Tracker™ and then click on the Online Video Tutorials button.
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Customer Care Support
(877) 404-1102 x1
Monday thru Friday - 7:30am to 5:00pm (MST), Saturday limited hours but voice mail is available 24/7/365.
Evenings, Sundays and federal holidays please leave a message. One of our customer representatives will contact you ASAP on the next business day.
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Fax Contact Information
(877) 741-4949
Toll-free Anytime / 7 days a week
Fax any minor form changes or any other information you would like us to take a look at and we will respond to your request ASAP.
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On-line Backup Option
You should always backup your important information. This can automatically be done with this tool and you can get 5GB of free backup. Click here to see online brochure or simply click on the iDrive logo below and signup.
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Send your inquiries and forms additions/changes to:
Supreme Software & Consulting, Inc.
Attention: Customer Care Center
1123 Alta Vista Drive
Rapid City, SD 57701
You can also e-mail us your plain paper forms via our website by clicking here. If you are sending new or updated forms, please include three (3) originals of each form/contract.